US Energy Group by Power-Flo Technologies - PRIVACY POLICY
 

This policy is effective as of July 1, 2024.
 

Privacy Policy

We take Your privacy very seriously. It is Our policy to respect your privacy and to comply with all applicable laws and regulations (both state and federal) that apply in your jurisdiction regarding any personal information we may collect about you, including across our websites, http://www.use-group.com or http://www.use-manager.com.

Personal information is any information about you which can be used to identify you which includes, but is not limited to your name, date of birth, home address, your payment details, and devices used.
 

Our Privacy Policy does not apply to any of your activities after you leave our site. This is important because if our site contains links to third-party sites and services, know that those sites and services have their own privacy policies. You should read their posted privacy policy information about how they collect and use personal information.
 

Information We Collect
 

Information we collect falls into one of two categories: “voluntarily provided” information and “automatically collected” information.
 

“Voluntarily provided” information refers to any information you knowingly and actively provide us when using or participating in any of our services and promotions.
 

“Automatically collected” information refers to any information automatically sent by your devices in the course of accessing our products and services.
 

Log Data
 

When you visit our website, our servers may automatically log the standard data provided by your web browser. It may include your device’s Internet Protocol (IP) address, your browser type and version, the pages you visit, the time and date of your visit, the time spent on each page, and other details about your visit.
 

Additionally, if you encounter certain errors while using the site, we may automatically collect data about the error and the circumstances surrounding its occurrence. This data may include technical details about your device, what you were trying to do when the error happened, and other technical information relating to the problem. You may or may not receive notice of such errors, even in the moment they occur, that they have occurred, or the nature of the error.
 

Please be aware that while this information may not be personally identifying by itself, it may be possible to combine it with other data to personally identify individuals. 

​

Device Data
 

When you visit our website or interact with our services, we may automatically collect data about your device, such as:

​

• User name

• Email address

• Phone Number

• Device Type

• Operating System

• Unique device identifiers

• Device settings

• Geo-location data

​

Data we collect can depend on the individual settings of your device and software. We recommend checking the policies of your device manufacturer or software provider to learn what information they make available to us.

Personal Information

We may ask for personal information — for example, when you subscribe to our newsletter or when you contact us — which may include one or more of the following:

​

• Name

• Email

• Phone/mobile number

​

Sensitive Information

“Sensitive information” is a subset of personal information that is given a higher level of protection. Sensitive information include information relating to your racial or ethnic origin, political opinions, religion, trade union or other professional associations or memberships, philosophical beliefs, sexual orientation, sexual practices or sex life, criminal records, health information, or biometric information.

The types of sensitive information that we may collect about you include:

​

• Information about your buildings

We will not collect sensitive information about you without first obtaining your consent, and we will only use or disclose your sensitive information as permitted, required, or authorized by law.

Transaction Data
 

Transaction data refers to data that accumulates over the normal course of operation on our platform. This may include transaction records, stored files, user profiles, analytics data and other metrics, as well as other types of information, created or generated, as users interact with our services. 

Legitimate Reasons for Processing Your Personal Information
 

We only collect and use your personal information when we have a legitimate reason for doing so. In which instance, we only collect personal information that is reasonably necessary to provide our services to you.

Collection and Use of Information
 

We may collect personal information from you when you do any of the following on our website:

​

• Register for an account

• Purchase a subscription

• Sign up to receive updates from us via email

• Use a mobile device or web browser to access our content

 

We may collect, hold, use, and disclose information for the following purposes, and personal information will not be further processed in a manner that is incompatible with these purposes:

​

• to provide you with our platform's core features and services

• to enable you to customize or personalize your experience of our website

• to contact and communicate with you 

• for analytics, market research, and business development, including to operate and improve our website, associated applications, and associated social media platforms

• to enable you to access and use our website, associated applications, and associated social media platforms

• for internal record keeping and administrative purposes

• to comply with our legal obligations and resolve any disputes that we may have

• for security and fraud prevention, and to ensure that our sites and apps are safe, secure, and used in line with our
  terms of use

• for technical assessment, including to operate and improve our app, associated applications, and associated social media platforms

​

Security of Your Personal Information

When we collect and process personal information, and while we retain this information, we will protect it within commercially acceptable means to prevent loss and theft, as well as unauthorized access, disclosure, copying, use, or modification.

Although we will do our best to protect the personal information you provide to us, we advise that no method of electronic transmission or storage is 100% secure, and no one can guarantee absolute data security.

You are responsible for selecting any password and its overall security strength, ensuring the security of your own information within the bounds of our services.

How Long We Keep Your Personal Information
 

We keep your personal information only for as long as we need to. However, if necessary, we may retain your personal information for our compliance with a legal, accounting, or reporting obligation or for archiving purposes in the public interest, scientific, or historical research purposes or statistical purposes. 

Children’s Privacy
 

We do not aim any of our products or services directly at children under the age of 18, and we do not knowingly collect personal information about children under 18.

Disclosure of Personal Information to Third Parties

We may disclose personal information to:

​

• a parent, subsidiary, or affiliate of our company

• third-party service providers for the purpose of enabling them to provide their services, including (without limitation) IT service providers, data storage, hosting and server providers, analytics, error loggers, debt collectors, maintenance or problem-solving providers, marketing providers, professional advisors, and payment systems operators

• our employees, contractors, and/or related entities

• our existing or potential agents or business partners

• credit reporting agencies, courts, tribunals, and regulatory authorities, in the event you fail to pay for goods or services we have provided to you

• courts, tribunals, regulatory authorities, and law enforcement officers, as required by law, in connection with any actual or prospective legal proceedings, or in order to establish, exercise, or defend our legal rights

• third parties, including agents or sub-contractors, who assist us in providing information, products, services, or direct marketing to you

• third parties to collect and process data

• an entity that buys, or to which we transfer all or substantially all of our assets and business 

​

Third parties we currently use include:

 

• Google Analytics

Mobile opt in data will not be shared with third parties or affiliates.
 

Your Rights and Controlling Your Personal Information

Your choice: By providing personal information to us, you understand we will collect, hold, use, and disclose your personal information in accordance with this privacy policy. You do not have to provide personal information to us, however, if you do not, it may affect your use of our website or the products and/or services offered on or through it.

Information from third parties: If we receive personal information about you from a third party, we will protect it as set out in this privacy policy. If you are a third party providing personal information about somebody else, you represent and warrant that you have such person’s consent to provide the personal information to us.

 

Marketing permission: If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by contacting us.

Access: You may request details of the personal information that we hold about you.

Correction: If you believe that any information we hold about you is inaccurate, out of date, incomplete, irrelevant, or misleading, please contact us. We will take reasonable steps to correct any information found to be inaccurate, incomplete, misleading, or out of date.

Non-discrimination: We will not discriminate against you for exercising any of your rights over your personal information. Unless your personal information is required to provide you with a particular service or offer (for example processing transaction data), we will not deny you goods or services and/or charge you different prices or rates for goods or services, including through granting discounts or other benefits, or imposing penalties, or provide you with a different level or quality of goods or services.

Notification of data breaches: We will comply with laws applicable to us in respect of any data breach.

Complaints: If you believe that we have breached a relevant data protection law and wish to make a complaint, please contact us and provide us with full details of the alleged breach. We will promptly investigate your complaint and respond to you, in writing, setting out the outcome of our investigation and the steps we will take to deal with your complaint. You also have the right to contact a regulatory body or data protection authority in relation to your complaint.

Unsubscribe: To unsubscribe from our email database or opt-out of communications (including marketing communications), please contact us. We may need to request specific information from you to help us confirm your identity.

​

Use of Cookies

We use “cookies” to collect information about you and your activity across our site. A cookie is a small piece of data that our website stores on your computer, and accesses each time you visit, so we can understand how you use our site. This helps us serve you content based on preferences you have specified.
 

Please refer to our Cookie Policy below for more information.

Changes to This Policy

At our discretion, we may change our privacy policy to reflect updates to our business processes, current acceptable practices, or legislative or regulatory changes. If we decide to change this privacy policy, we will post the changes here at the same link by which you are accessing this privacy policy. 

If the changes are significant, or if required by applicable law, we will contact you (based on your selected preferences for communications from us) and all our registered users with the new details and links to the updated or changed policy.

If required by law, we will get your permission or give you the opportunity to opt in to or opt out of, as applicable, any new uses of your personal information.

Contact Us
 

For any questions or concerns regarding your privacy, you may contact us using the following details:
 

Mail
US Energy
270 Park Avenue
Garden City Park, NY 11040
 

Call
(877) 404-7438
 

Email
cs@use-group.com
 

Cookie Policy

We use cookies to help improve your experience of our website.

We also provide basic information on third-party services we may use, who may also use cookies as part of their service. This policy does not cover their cookies.

If you don’t wish to accept cookies from us, you should instruct your browser to refuse cookies.

What is a cookie?

A cookie is a small piece of data that a website stores on your device when you visit. It typically contains information about the website itself, a unique identifier that allows the site to recognize your web browser when you return, additional data that serves the cookie’s purpose, and the lifespan of the cookie itself. 

 

Cookies are used to enable certain features (e.g. logging in), track site usage (e.g. analytics), store your user settings (e.g. time zone, notification preferences), and to personalize your content (e.g. advertising, language).

Cookies set by the website you are visiting are usually referred to as first-party cookies. They typically only track your activity on that particular site.

Cookies set by other sites and companies (i.e. third parties) are called third-party cookies They can be used to track you on other websites that use the same third-party service.

Types of cookies and how we use them
 

Essential cookies
Essential cookies are crucial to your experience of a website, enabling core features like user logins, account management, shopping carts, and payment processing. We use essential cookies to enable certain functions on our website.

Performance cookies
Performance cookies track how you use a website during your visit. Typically, this information is anonymous and aggregated, with information tracked across all site users. They help companies understand visitor usage patterns, identify and diagnose problems or errors their users may encounter, and make better strategic decisions in improving their audience’s overall website experience. These cookies may be set by the website you’re visiting (first-party) or by third-party services. They do not collect personal information about you. 

​

We use performance cookies on our site.
 

Functionality cookies
Functionality cookies are used to collect information about your device and any settings you may configure on the website you’re visiting (like language and time zone settings). With this information, websites can provide you with customized, enhanced, or optimized content and services. These cookies may be set by the website you’re visiting (first-party) or by third-party services.

We use this type of cookie on our site.